At BIM Arcavion, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or engage with our services.

We handle personal data responsibly and in line with applicable data protection laws, including the UK GDPR where relevant.

Information We Collect

We may collect personal and business-related information, including:

• Full name
• Email address
• Phone number
• Company or organisation name
• Project details or enquiry information
• Any information you voluntarily submit through contact or enquiry forms
  
  

We may also collect limited technical data such as IP address, browser type, device information, and website usage statistics. This helps us understand how our website is used and improve its performance.

How We Use Your Information

We use your information only where necessary and for legitimate purposes, including to:

• Respond to enquiries and communicate with you
• Discuss potential or ongoing projects
• Prepare proposals, quotations, or service information
• Provide customer support
• Improve our services and website functionality
• Meet legal or contractual obligations
  
  

We do not collect more information than is required for these purposes.

Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

• Your consent
• The need to take steps before entering into a contract
• Performance of a contract
• Legitimate business interests
• Compliance with legal or regulatory obligations

Data Sharing & Disclosure

BIM Arcavion does not sell, rent, or trade your personal information.

Your data may be shared only with:

• Trusted service providers who support our business operations
• Professional advisers where necessary
• Legal or regulatory authorities if required by law
  
  

All third parties are required to handle your information securely and only for authorised purposes.

Data Storage & Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
  
  

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use the site and allow us to enhance performance.

You can manage or disable cookies at any time through your browser settings.

Third-Party Links

Our website may contain links to third-party websites for information or convenience. BIM Arcavion is not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Support: support@bimarcavion.com